Terms and Payment
1. Reservation and Payment
When the guests decide to take our
service, please write us an Email, We will check the availability
such as hotels, flights tickets, cruise tickets, etc. Reservations
can be made through you or your travel agent, by Email or
by fax, with a deposit of 20% total payment (per person) wire
into our account within 1-3 days, and fax the bank receipt
to Sales Department, China Great Travel . The balance of the
tour payment should be made 20 days prior to the customer's
When a reservation is made within 20 days prior to departure,
full payment should be made upon confirmation of the reservation,
latest 4-6 days before the Customer's arrival.
2. Tour Service Price
The land and air tour price covers
transportation, sightseeing, accommodation at hotels specified
or comparable hotels (based on double occupancy), scenic spots
Entrance fees, meals as mentioned, tour guide service, private
air conditioned vehicle for Transfers, Government Taxes, Luggage
Not included in the tour price are
the visa fees, travel insurance, International Airfare or
International train tickets, airport taxes, Excess Baggage
Charges, meals or services not mentioned, gratuities, Tips
to guides or drivers or personal expenses such as excess luggage
fees, laundry, postage, communications and beverages.
1. China Great Travel acts only in the capacity
of an agent for purveyors of transportation, sightseeing and
hotel accommodation. All receipts and tickets issued by China Great Travel , are subject to the terms and conditions stipulated
by the suppliers. China Great Travel . shall be exempt from
any liability for loss or damage to property, injury of persons,
accidents, delays, irregularities or other occurrences beyond
its control. Neither will it be responsible for any change
in itinerary, hotels or transportation schedule and losses
incurred due to unforeseen circumstances.
2. Tour prices are subject to change. China Great Travel reserves
the right to adjust the listed price at any time for any reason.
However, we will not adjust prices once the tour has been
confirmed and deposit has been received.
3. Should weather or other unforeseen circumstances cause
a delay in transportation before the tours departure,
China Great Travel reserves the right to postpone or cancel
the tour, and any loss or additional expenses incurred shall
be borne by the participants.
4. Should political upheavals, bad weather conditions or the
like arise, local agents conducting the tour reserve the right
to alter the itinerary as necessary. Any additional expenses
incurred shall be charged to the participants.
5. Participants should strictly abide by the laws and regulations
promulgated by the governments of China. China Great Travel
will not be responsible for any and all penalties due to any
regulations of the governements of China.
6. To be valid, all complaints must be submitted within 30
days of the end of the tour.
7. Participant is not allowed to change the confirmed itinerary,
including transportation, hotel, meal and sightseeing. Any
extra charge or loss incurred due to such change will be borne
by the participant.
8. No refund shall be given for any portions of the package
unused by the participant of his own accord.
4. Complaints and Arbitration
If you have any complaints during your tour,
please inform your local guide or our specified local representative
or the suppliers immediately of the situation so that we may
promptly attend to the matter. Failure to promptly notify
us of your complaint may reduce or eliminate any compensation
that may be payable. In cases where a satisfactory remedy
is not achieved, you must submit a written complaint to China Great Travel within 30 days from the end of your tour. Complaints
received by China Great Travel will be acted upon promptly and
fairly within the terms of these conditions.
5. Cancellation and Refund Policy
China Great Travel reserves the right to cancel
any tour prior to its departure for any reason. In the event
of cancellation, China Great Travel will refund any deposits
and/ or payments prior to such cancellation. The deposit is
non-refundable and non-transferable in the event of cancellation
by consumer or agent after confirmation of the booking. After
payment is made, refunds will be made as follows: If cancellation
is made: Refund will be:
More than 31 days prior to departure tour----all
30-20 days prior to departure----tour cost less $85 per person
19-06 days prior to departure----30% of tour cost
06-02 days before departure----50% of tour cost
The day of departure date----No refound
Additional penalties may apply for air, train, ferry or cruiseship
tickets which have already been issued or for deposits paid
to hotels during peak periods. All cancellations must be in
writing and will be effective upon receipt by China Great Travel
When a reservation is made through an agent, claims for refund
must be made by the agent making the original booking and
such claim must be made within 30 days of the termination
of the tour. No refund will be made to those participants
who break the journey regardless of the portions of the package
unused. If, owing to serious illness or injury, the participant
withdraws from the tour, a refund will be subject to the consent
of the local travel agent. No refund will be made to those
participants who have failed to secure valid travel documents
such as passport or visas.
Cloud Taoist Temple
Center "Water Cube"
Stadium "Bird's Nest"